Park Manager Training Program (PMTP)

PLEASE READ THE FACTS BELOW FOR DETAILS!

The Park Manager Training Program ensures that at least one person is properly certified and trained as a manager for each mobilehome park or recreational vehicle park in California, as specified in California Code of Regulations, Title 25, Division 1, Chapter 2.3 and Health and Safety Code, section 18876.1.

Park managers will have until May 1, 2026, or within one (1) year of the manager’s hire date (whichever occurs later) to comply with the training and examination requirements as specified.

Each park must ensure that at least one person employed as a manager, or acting in an onsite or offsite managerial capacity, is trained and successfully passes an examination. Training and examinations will be provided by HCD-approved third-party providers and will include:

• At least six (6) hours, and no more than eight (8) hours of training, during the initial year, including completion of an online examination.
• Every two (2) years thereafter, the training shall consist of at least two (2) hours, and no more than four (4) hours of follow-up training coursework, followed by an online examination.

The Program requires that the third-party provider issue a certificate of compliance to each park manager that successfully completes the training and examination requirements, or a certificate of exemption for park managers that meet an exemption for the training and examination requirements.

The certificate of compliance or certificate of exemption must be posted in a conspicuous location within the park managed.

All parks, regardless of their exemption status, will be required to pay the Certificate of Compliance or Exemption Issuance fee of $350.00 annually. This fee will be assessed at the time a park’s permit to operate is initially issued or renewed. Non-compliance could jeopardize a parks permit to operate.

 

Just the Facts:

• Only ONE person per park need take the course.  CalOHA can only submit ONE certificate per park. However, it may be of value for other members of the team to take the course for educational purposes.
• The course is made up of written curriculum that is largely statutory code. It is intended for park owners/operators, and managers in an operational capacity.
• If a park manager oversees more than one park, they DO NOT need to take the course more than once. Upon completion of the course, they should email CalOHA with the name and HCD number of the other Park(s) they manage.  There will be an administration fee of $100 for each additional park.
• The course is made up of 11 modules of written curriculum. Each module contains resource materials that can be downloaded and/or printed for informational purposes.
• Each module completes with 3 questions that must be answered correctly to move on to the next module.
• You can work through the modules at your own pace. You can come back to the course as often as necessary.
• At the end of the 11 modules, you will need to complete a 30-question final exam. The final must be completed at 75% to receive your certificate. The final exams questions are not randomized; they are in order of the modules.

Once you have completed the exam, CalOHA will be notified. We will electronically submit your certificate to HCD. We will also send two hard copies of the certificate to the park.  One is for the learner and the other is to be displayed at the park. 

If the person taking the course is NOT the owner or manager "of record" on the park's HCD account you will receive an automated email stating that the information did not match up. You will need to update your information with HCD.  

 

To register for the PMTP please use this link:

https://www.caloha.org/park-manager-training-program/

If the park you represent is a member of the California Outdoor Hospitality Association (CalOHA) you will register as a member. The registration fee for members is $245.

If your park is not a member of CalOHA – register as a non-member. The fee for non-members is $345.

Your dedicated email will be your login and you will create a password during the registration process.  If you share your email with others (like a generic park email) only one person will be able to take the course utilizing that email.

Once you pay for the course, the receipt email will have a link at the bottom that will allow you to access the course.  Please wait 10-15 minutes before logging in to the course. There is a slight lag between payment and activation.

You can also log in with this link: https://members.caloha.org/MIC/Login

Questions can be directed to: Dyana@caloha.org.